Skip to Main Content

Computers and Technology

Kresge Technology Services available

Services

Software

Microsoft Office (Win/Mac)

  • Word Excel
  • PowerPoint Access
  • Publisher
  • OneNote
  • Outlook
  • Skype

Adobe Products

  • Photoshop
  • Illustrator
  • After Effects
  • InDesign
  • Premiere Pro

Google Apps

  • Google Docs, Sheets, Slides
  • Drive
  • Sites setup

Apple Apps

  • Pages, Numbers, Keynote
  • Preview (pdf merging, deleting)
  • iMovie, Final Cut Pro

 

Printing/Copying/Scanning

  • wēpa printing
  • wēpa app install and troubleshooting
  • Help with copiers and copy scanners
  • Assistance with microforms scanning (ScanPro 3000)

Hardware

  • Driver updates
  • Wireless connection troubleshooting
  • User profile/docs backup/restore
  • Recover files from failed hard drive
  • BIOS diagnosis General hardware issue consulting

 

Operating System (OS)

  • Virus/Malware diagnosis/removal
  • Safe mode analysis
  • File recovery Installation (must have license for software)
  • Virtual Machine setup
  • Restoring/customizing settings
  • General OS troubleshooting

Network, ID and Account

  • Network account setup
  • Mobile email setup
  • OU campus network registration of mobile devices

 

Assistive Software

  • Dragon Naturally Speaking
  • Kurzweil 3000 (text to speech software)
  • JAWS (screen-reading software)
  • ZoomText (screen-enlarging software)
  • Inspiration (visual mapping, outlining and writing software)

 

Our Services

Our Help desk is located on the 2nd Floor of Kresge.  Assistance is available for walk-up requests. We regret that we cannot provide tech help over the phone at this time.